How do you identify my packages?

We identify your packages using your Suite number.

It is very important that you add it to all your purchases so that we can process them correctly. 

📬 Where to find your Suite number: 

  • Welcome email you received when you registered 
  • Within our APP, in your user profile 

💡 Important tip: Save your Suite number in your favorite shipping addresses in online stores to avoid errors or delays. 

📞 Contact us if you have any questions:
📧 Email: clientes@cruzalo.com
📱 Phone: 614 437 5333

🕐 Hours of operation: Monday to Friday, 9:00 a.m. to 6:00 p.m.

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Use this address as your SHIPPING ADDRESS for your purchases

NAME AND/OR COMPANY

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ADDRESS LINE 1

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APT, SUITE OR FLOOR (This number is unique to you)

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CITY

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STATE

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ZIPCODE-[OPTIONAL]

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PHONE NUMBER

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