We only cross the border on weekdays, from Monday to Friday.
📅 Match schedule:
- Monday to Friday: Active crossing days
- Saturdays and Sundays: No border crossings
- Holidays: Customs closed = No crossings
⏰ Plan ahead: Keep in mind that weekends are not business days for customs processing, so:
- If your package arrives on Friday: The process will begin the following Monday.
- If it arrives over the weekend: It will be processed on Monday.
- Important dates: Consider non-working days in your schedule.
💡 Recommendation: If you have a specific deadline, make your purchase well in advance, bearing in mind that we only process orders from Monday to Friday.
📱 Real-time tracking: Through our app, you can see exactly when your package enters the border crossing process.
Do you need your merchandise by a specific date? Contact us to calculate the exact delivery times based on your location and product type.
📧 Email: clientes@cruzalo.com
📱 Phone: 614 437 5333
🕐 Hours of operation: Monday to Friday, 9:00 a.m. to 6:00 p.m.
