To import your merchandise with us, we only need the following:
🧾 1) Purchase receipt
- Ticket, invoice, or screenshot of the shopping cart wherever it is seen:
- Product(s) and quantity
- Price per item and total
- Shipping address in the US (include your Suite number)
🚛 2) Tracking number(s)
- Tracking from UPS, USPS, FedEx, or DHL to track your packages.
📲 How to send your documentation (choose one option):
- Cruzalo app (recommended, faster) – attach the receipt from your package.
- Mail – send the file or screenshot to clientes@cruzalo.com.
💡 Tips to avoid delays:
- Verify that your Suite number is included in the shipping address for each store.
- Ensure that the receipt shows items, quantities, and amounts clearly.
- Save the tracking numbers and share them as soon as the supplier issues them.
📞 Questions about your documentation?
📧 Email: clientes@cruzalo.com
📱 Phone: 614 437 5333
🕐 Hours: Monday to Friday, 9:00 a.m. to 6:00 p.m.
💻 Online Quote: https://cotiza.cruzalo.com
💻 URL quote generator: https://cotiza.cruzalo.com/url/
