Used Items

Yes, we can help you import used items, but it is important to meet certain requirements to ensure that the crossing is safe and hassle-free. 

📄 Requirements for importing used items: 

  • Proof of purchase: You must send us a receipt, ticket, or invoice proving that the merchandise was purchased legitimately. 
  • Item conditions: Products must be completely clean and free of residue
  • Quantity and type of product: They must be sent in an orderly manner (not in bales or closed suitcases) so that Customs can inspect them if necessary. 

⚠️ Important:
Some used items may require special inspection before crossing the border. If you have any questions, send us photos and details to confirm whether it is possible to import them. 

💡 Tip: To avoid delays at customs, pack your items clearly and separately from new products. 

📞 Inquiries about used items:
📧 Email: clientes@cruzalo.com
📱 Phone: 614 437 5333

🕐 Hours of operation: Monday to Friday, 9:00 a.m. to 6:00 p.m. 

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